WhitePenguin
Terms and Conditions
Understanding your Rights and Responsibilities
Last updated: January 12, 2026
Introduction
These Terms and Conditions govern your access to and use of White Penguin ("the Platform"), operated by White Penguin Solutions ("we", "our", "us"). By signing up, accessing, or using the Platform, you agree to be bound by these Terms.
Description of Service
Whit Penguin is a cloud-based preschool management platform that enables early childhood
education centres to manage: - Child records and attendance - Parent communication - Billing,
invoicing, and payments - Staff and classroom management - Learning documentation and reports
Eligibility
You must: - Be at least 18 years old - Be authorized to act on behalf of a registered school or childcare
centre - Provide accurate and complete registration information.
Account Registration and Security
- You are responsible for maintaining the confidentiality of your login credentials.
- You are responsible for all activities under your account.
- You must notify us immediately of any unauthorized access.
Subscription Plans and Payments
-White Penguin is offered on a subscription basis (monthly or annual)
-Fees are displayed on the Pricing page and may change with notice
-Payments may be processed via bank transfer, card, or USSD
-Subscriptions renew automatically unless cancelled
Failure to pay may result in suspension or termination of access.
Free Trials
- Free trials are provided at our discretion
- Trial features or duration may be limited
- We reserve the right to withdraw trial access at any time
Data Ownership
You agree not to:
- Use the platform for unlawful purposes
- Upload harmful, abusive, or misleadingcontent
- Attempt to gain unauthorized access to systems
- Interfere with platform security or performance
Acceptable Use
- We process children's data only on behalf of schools
- Schools are responsible for obtaining parental consent
Availability and Support
- We aim for high availability but do not guarantee uninterrupted service
- Planned maintenance may cause temporary downtime
- Support is provided based on your subscription plan
Termination
We may suspend or terminate your account if: - You violate these Terms - Payments are overdue - Your
use poses a risk to the platform or other users
You may cancel your subscription at any time via your account or by contacting support.
Intellectual Property
We may suspend or terminate your account if:
- You violate these Terms
- Payments are overdue
- Your use poses a risk to the platform or other users
You may cancel your subscription at any time via your account or by contacting support.
Limitation of Liability
To the maximum extent permitted by law: - We are not liable for indirect, incidental, or consequential
damages - Our total liability will not exceed the fees paid in the last 12 months
Changes to Terms
We may update these Terms from time to time. Continued use after changes means you accept the
updated Terms.
Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria.
Frequently
Asked Questions
WhitePenguin helps you manage attendance, delight parents with real-time updates, and get paid on time so you can focus on nurturing young minds
Absolutely! WhitePenguin works for preschools of all sizes. From home-based daycares to large nursery schools, our pricing scales with your needs.
Most schools are up and running within a week. Our team handles everything. This includes setup, data import, and staff training.
Yes! Parents can pay via bank transfer, debit card, or USSD. Payments are recorded instantly and receipts are generated automatically.
Your data is encrypted and backed up regularly. We take security seriously and your information is never shared with third parties.
The Kiosk is a dedicated web app you can run on a tablet at your entrance. Parents or staff can quickly check children in and out with just a few taps
Yes! Every school gets dedicated onboarding support, staff training, and ongoing customer success via chat, email, and phone."