WhitePenguin Privacy Policy
How we collect, use and protect your Information.
Last updated: January 12, 2026
Overview
This Privacy Policy explains how WhitePenguin collects, uses, stores, and protects personal data.
Information We Collect
We may collect:
School Information - School name, address, contact details
User Information - Names, emails, phone numbers of owners, staff, and parents
Child Information - Name, age, classroom, attendance records - Health and allergy information (as
provided by schools)
Payment Information - Transaction references and payment status - We do not store full card details
Usage Data - Login activity, feature usage, device information
How We Use Information
We use data to: - Provide and improve the platform - Process payments and invoices - Send notifications
and updates - Provide customer support - Meet legal and regulatory requirements
Data Sharing
We do not sell user data.
We may share data with: - Payment processors - Cloud hosting and infrastructure providers - Legal or
regulatory authorities when required
Data Security
We implement: - Encrypted data storage - Secure access controls - Regular system backups
Despite our efforts, no system is 100% secure.
Data Retention
- Data is retained for as long as your account is active
- Upon termination, data may be retained for legal or operational reasons
Your Rights
You may: - Request access to your data - Request correction of inaccurate data - Request deletion,
subject to legal obligations
Children's Data
- We process children's data only on behalf of schools
- Schools are responsible for obtaining parental consent
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be communicated via the platform.
Contact
For privacy questions, contact: Email: privacy@whitepenguin.co
Frequently
Asked Questions
WhitePenguin helps you manage attendance, delight parents with real-time updates, and get paid on time so you can focus on nurturing young minds
Absolutely! WhitePenguin works for preschools of all sizes. From home-based daycares to large nursery schools, our pricing scales with your needs.
Most schools are up and running within a week. Our team handles everything. This includes setup, data import, and staff training.
Yes! Parents can pay via bank transfer, debit card, or USSD. Payments are recorded instantly and receipts are generated automatically.
Your data is encrypted and backed up regularly. We take security seriously and your information is never shared with third parties.
The Kiosk is a dedicated web app you can run on a tablet at your entrance. Parents or staff can quickly check children in and out with just a few taps
Yes! Every school gets dedicated onboarding support, staff training, and ongoing customer success via chat, email, and phone."